
Frequently asked questions.
Does HPTC accept medical insurance?
Yes, we are happy to share that we accept the following insurances: Blue Cross Blue Shield, Cigna, Fallon Health (Fallon Community Care only), Harvard Pilgrim, MassHealth, MGB Health Plan (including the ACO plan), United, Wellpoint, and WellSense.
If I pay privately, can I submit for reimbursement to my insurance?
We can provide you with a superbill to submit to your medical insurance so you can request reimbursement for physical therapy services. HEP Check-Ins as well as Weekly Movement Groups are not eligible for insurance reimbursement.
Is there a waitlist to begin physical therapy?
We are pleased to announce that there is no waitlist at this time for physical therapy!
Do I need a referral for physical therapy?
For those using insurance, it depends on your plan. If you are unsure, we can verify with your insurance provider. For self-pay patients, referrals are not necessary but are always welcome.
How can I be referred to your practice?
Your child’s provider can fax the PT referral/order to our office’s fax number: 508-905-6950. Once we receive the fax number, we will call you to set up your child’s initial evaluation. Alternatively, parents can contact us directly and either bring in a paper referral to your child’s first appointment or ask their provider to fax the referral prior to the initial evaluation.